Maintaining Public Services at a Distance: COVID-19 and the Digital Response

The need for local governments to provide citizens with access to accurate information quickly and safely has never been greater.

Ezkoms founder Maarten Verschueren joined GovNet, techUK, Monmouthshire County Council and MHCLG for an interactive panel to discuss how organizations were able to rise to the challenges of COVID-19.

Key takeaways:

  • How can local authorities ensure that they are prepared and remain resilient for future pandemics
  • How prepared was the public sector for offering digital assistance and what impact did this have on maintaining access to citizens?
  • What types of digital solutions were implemented to navigate the changed environment?
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